Frequently Asked Questions

Can you accommodate dietary restrictions?

Our standard 5-course menu can accommodate most allergies and dietary restrictions, including gluten-free, dairy-free, and vegetarian options. Please note that garlic and alliums can be restricted but not eliminated. Unfortunately, we cannot currently accommodate a vegan menu. Our nightly 7-course menu and Chef's Counter tasting menu do not accommodate dietary restrictions.

Do I need to select a menu in advance?

Our standard 5-course menu and nightly 7-course menu do not require an advanced selection. You are welcome to select your desired menu when you arrive.

Due to its bespoke menu offerings, our Chef's counter menu is only available to those who have booked our Chef's counter experience.

How frequently does the menu change?

Our 5-course and 7-course menus are updated seasonally. Throughout the season, we may choose to adjust a menu item based on the availability of ingredients.

Do you offer wine pairings?

We offer a pairing to accompany our nightly 7-course and Chef's Counter menus.
We do night offer a wine pairing for our 5-course menu. However, if you are interested in wines to accompany your 5-course meal, please ask your server, and they can assist you with recommendations.

When do you release reservations?

Reservations open 28 days in advance at midnight and are available through Resy. A cancellation fee will be charged for reservations canceled within 48 hours of their date. We do not accept reservations over the phone.

How do I book the Chef's Counter?

Chef's counter reservations open on the same schedule as our dining room reservations. You may book using Resy and look for the table type indication "Chef's Counter."

This seating is only available at 6:30 pm.

What is your cancellation policy?

Main dining room and terrace reservations cancelled within 48 hours of a reservation are subject to a $65/person cancellation fee. Chef's counter reservations cancelled within 14 days of the reservation date are subject to a $95/person cancellation fee.

The cancellation fee will not be waived regardless if the reservation is rebooked for a future date. Due to demand, rebookings must be made through Resy and will not be managed by the restaurant.

Do you accept walk-in guests?

At this time we do not accept walk-in guests in our Dining Room, Chef's Counter or Terrace. We encourage you to check availability on Resy.

Do you have a Michelin Star?

Yes. We are honored to have received one Michelin Star with the Micheline Guide calling our food “signature magic, highlighting Californian simplicity, featuring solid technique and thoughtful flavor combinations allowing quality seasonal ingredients to shine.”

Can you accommodate large groups?

We can accommodate bookings for parties up to 8 online. For parties larger than 8, please visit our private dining page.

What is the difference between the dining room and the heated enclosed terrace?

There is no difference in menu or service. The Heated Enclosed Terrace accounts for about one third of our dining area. The terrace is fully covered and heated and can be seated rain or shine.

What is your corkage policy?

The first bottle (750ml) is $35, and additional bottles (750ml) are $60/bottle.

Do you allow for birthday/special occasion cakes?

Are you celebrating a birthday or special occasion with us? Our delicious dessert course is always part of our standard 5-course menu. However, you are welcome to bring in a cake for your celebration. Please notify the restaurant in advance and a $30 "outside dessert fee" will be included on your final check.

Do you offer valet parking?

We do not offer valet parking.

Typically, street parking is relatively easy within a 1-2 block radius in the neighborhood. Should you need help finding a spot, the Japantown garage is located less than two blocks away at Fillmore and Post. We also highly recommend using Uber or Lyft as the most efficient and safest option.

Do you accept Hi Neighbor Gift Cards?

Yes! We are part of the Hi Neighbor Hospitality Group and honor the use of gift cards and house account memberships. Simply let your server know when you arrive. If you're interested in purchasing a gift card, click here.

What are the extra charges on my final check?

We include a 6% surcharge per guest to cover San Francisco employer mandates, including healthcare, social security, commuter benefits, and minimum wage ordinances. All parties have a 20% service charge instead of a discretionary tip. Our staff does not encourage, or accept gratuity in the form of additional tips.